Tezhost
Universal Terms of Service Agreement
Last Revised: 14 Feb, 2023
PLEASE READ THIS UNIVERSAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.
Overview
Welcome to TezHost, a web hosting and domain registration company (the “Service”). The purpose of these Terms and Conditions (hereinafter referred to as “Terms”) is to provide customers of TezHost.com (hereinafter referred to as “TezHost” or “Company”) with a comprehensive understanding of the services offered by TezHost, the obligations of the customers, and the limitations and responsibilities of TezHost.
The use of the site and acceptance of the agreement signifies that the user has read, understood, and agreed to be bound by the terms. Tezhost reserves the right to change or modify the agreement at any time and any changes made will be effective immediately. The user’s continued use of the site or services after changes have been made indicates acceptance of the revised agreement. Tezhost may notify the user of modifications to the agreement through email, so it is important to keep the account information up to date. Tezhost is not responsible for any failures to receive email notifications due to incorrect email addresses.
Scope of Services
TezHost provides a range of web hosting and domain registration services to customers, including shared hosting, dedicated hosting, VPS hosting, domain registration services, etc. Additional services may be provided by TezHost from time to time.
Web Hosting Services
TezHost provides a range of web hosting services, including shared hosting, dedicated hosting, VPS hosting, Cloud hosting, etc. Customers can choose the type of hosting that best meets their needs. TezHost provides customers with the necessary hardware, software, and support to host their websites and ensure their websites are accessible to the public.
Domain Registration Services
TezHost also provides domain registration services. Customers can register their own domain names. TezHost provides customers with a control panel to manage their domain names and ensure their domains are properly registered.
Prices set by default on our site and for order of new domain registrations are based on the normal domain name rates with common keywords only. But the final registration price may differ from your generated invoice for a domain which is considered premium by the domain registrar and contains premium domain name with famous or unusual keywords. In this case a ticket must be generated from your client-area for the inquiry of domain before placing the order or after and the final price quoted to client on ticket will be considered for premium domain registration. Later, the finalized price will be updated on your generated invoice.
Therefore, the order, if you have placed any, is for a normal domain by default. This does not means that you have purchased it or have a hold on it. Also, we process domains manually when order is received then we register it. TezHost is not a domain registrar itself. We have have domain registrar partners from whom we buy domain and register under our account as a reseller.
Additional Services
TezHost may provide additional services from time to time, such as website design and development services, e-commerce solutions, and other related services. The Terms of these additional services will be outlined in a separate agreement between TezHost and the customer.
Service Level Agreement
TezHost provides a Service Level Agreement (SLA) to customers, which outlines the level of service that TezHost will provide and the measures TezHost will take to ensure its services are reliable and accessible. The SLA is incorporated into the Terms of this agreement by reference.
Service Availability
TezHost guarantees a minimum uptime of 99.9% for the Service. While TezHost will make every effort to ensure that the Service is available at all times. It is possible that the Service may be temporarily unavailable due to maintenance or other causes. TezHost will use commercially reasonable efforts to minimize any such interruptions and will provide notice of any planned downtime.
Customer Eligibility
The Site and its Services are only accessible to customers who are legally able to enter into binding contracts as per applicable laws. By utilizing the Site or its Services, customers must declare and warrant that they are:
- At least 18 years of age,
- Legally recognized to enter into binding contracts as per applicable laws,
- Not restricted by any laws or jurisdiction from purchasing or using the
If customers are entering into this Agreement on behalf of a corporate entity, they must declare and warrant that they have the legal authority to bind the corporate entity to the terms outlined in this Agreement. In such a case, the terms “customer”, “client”, “User” or “you” shall refer to the corporate entity.
If, after the acceptance of this Agreement, Tezhost finds that customers do not have the necessary legal authority to bind the corporate entity, they will be personally responsible for fulfilling the obligations listed in this Agreement, including payment obligations. Tezhost shall not be held liable for any loss or damage that may arise from relying on any communication, notice, document or instruction that is believed to be genuine and issued by an authorized representative of the corporate entity.
In case of reasonable doubt about the authenticity of any communication, notice, document or instruction, Tezhost reserves the right to demand additional authentication from the customer.
Customers agree to be bound by the terms of this Agreement for transactions made by them, any individual acting on their behalf, and anyone who uses their account or the Services, regardless of whether they have been authorized by the customer or not.
Customer Obligations
Accurate Information
Customers are bound to provide TezHost with accurate and complete information when registering for services. This includes, but is not limited to, contact information, billing information, and payment information.
Use of TezHost.com Services
Customers are responsible for ensuring that they use TezHost services in compliance with all applicable laws, regulations, and the Terms outlined in this agreement.
Prohibited Activities/Content
Customers are prohibited from using TezHost services for any illegal or harmful activities, including but not limited to: hacking, spamming, phishing, distributing malware, hosting adult content, and any content that is illegal, defamatory, or offensive. TezHost reserves the right to terminate the services of any customer who engages in prohibited activities and to remove any such content.
Account Management
Customers are responsible for maintaining the confidentiality of your account information and password, and for restricting access to their computer. Customers agree to accept responsibility for all activities that occur under their account or password.
TezHost will store and maintain backups of your data. However, TezHost is not responsible for any loss of data. Customers are responsible for maintaining their own backup copies of their data.
Resource Usage
The Service is provided with certain resource limitations, including disk space and bandwidth. TezHost reserves the right to monitor your usage of the Service and to limit or restrict your usage of the Service if you exceed the resource limitations.
Spam Mail:
The dissemination of spam mail is not allowed, specifically the sending of advertisements without prior consent from the recipient. It is also illegal to falsely represent oneself as the sender or to alter the sender’s identity in emails. The utilization of cryptocurrency mining software, including but not limited to mining, farming, and plotting, is strictly prohibited. In the event of non-compliance, we reserve the right to revoke the customer’s access to our services or their account.
Payment Terms
Charges and Billing Cycle
TezHost will charge customers charges for the services provided. Customers will be informed of the charges at the time of registration and the charges will be detailed in the billing statement. The billing cycle will be outlined in the billing statement.
Payment Methods
TezHost accepts various payment methods, including credit cards, PayPal, bank transfers, cryptocurrency, debit cards, and Easypaisa/JazzCash. Customers must ensure that their payment information is accurate and up to date.
Renewal and Suspension of Services
Customers agree to pay the charges for the Service in accordance with the payment terms set forth on the TezHost website. The charges for the Service are subject to change at any time, and such changes will be posted on the TezHost website. Customers agree to pay the charges for the Service in time of the renewal date. If a customer’s account becomes past due, TezHost may, in its sole discretion, suspend or terminate the use of the Service.
Termination of Services
If a customer fails to pay their charges, TezHost may terminate the customer’s services with or without notice. Termination of services may result in the loss of data and website content. Customers are responsible for backing up their data and website content besides TezHost.
Intellectual Property Rights Customer Content
Customers retain all intellectual property rights to the content they upload to TezHost servers. TezHost does not claim ownership of customer content.
TezHost Content
TezHost retains all intellectual property rights to the software, technology, and other content provided by TezHost as part of its services. Customers are not permitted to use TezHost content for any purpose not specifically outlined in the Terms of this agreement.
Termination of Services
Termination by Customer
Customers may terminate their services at any time by providing written notice to TezHost. TezHost will refund any pre-paid fees for unused services, less any applicable fees.
Termination by TezHost
TezHost may terminate the services of any customer who breaches the Terms of this agreement. TezHost may also terminate the services of a customer if it determines that the customer’s use of its services is harmful to its business or reputation.
Tezhost reserves the right to discontinue any of its Services at any point, for any reason or no reason, and with no prior notification. Although Tezhost makes every effort to maintain its Services for as long as possible, there may be instances where a Service reaches its end of life (EOL). In such cases, that Service will no longer receive support from Tezhost from the EOL date.
Notification and Transition
In case of EOL(End-of-Life), Tezhost will make an attempt to notify you at least thirty days prior to the EOL date. It is your responsibility to either move to a new Service or discontinue reliance on the affected Service before the EOL date. In either scenario, Tezhost will offer a comparable Service, a prorated credit or a prorated refund, at its sole discretion. Tezhost may also move you to the most updated version of the Service if available, with or without your prior knowledge. You accept full responsibility for any loss or harm that may result from the migration.
Tezhost will not be held accountable to you or any third party for any changes, suspensions, or termination of its Services.
U.S. EXPORT LAWS
This Site and the Services found at this Site are subject to the export laws, restrictions, regulations, and administrative acts of the United States Department of Commerce, Department of Treasury Office of Foreign Assets Control (“OFAC”), State Department, and other United States authorities (collectively, “U.S. Export Laws”). Users shall not use the Services found at this Site to collect, store or transmit any technical information or data that is controlled under U.S. Export Laws. Users shall not export or re-export or allow the export or re- export of, the Services found at this Site in violation of any U.S. Export Laws. None of the Services found at this Site may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) any country with which the United States has embargoed trade; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Denied Person List, or any other denied parties lists under U.S. Export Laws. By using this Site and the Services found at this Site, you agree to the foregoing and represent and warrant that you are not a national or resident of, located in, or under the control of, any restricted country; and you are not on any denied parties list; and you agree to comply with all U.S. Export Laws (including “anti- boycott”, “deemed export” and “deemed re-export” regulations). If you access this Site or the Services found at this Site from other countries or jurisdictions, you do so on your initiative and you are responsible for compliance with the local laws of that jurisdiction, if and to the extent those local laws are applicable and do not conflict with U.S. Export Laws. If such laws conflict with U.S. Export Laws, you shall not access this Site or the Services found at this Site. The obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
FOR PAKISTANI RESIDENTS ONLY
You expressly agree that:
- Tezhost (or its service provider) may contact you by phone to resolve your complaint or dispute, or your current service or billing issue; and
- (ii) to resolve such complaint, dispute, or issue, Tezhost may use and may disclose to its service provider the following information: call recordings, customer name, phone number(s) and contact preferences, tenure of your relationship with Tezhost, products used, and information about the nature of your complaint, dispute, or service
COMPLIANCE WITH LOCAL LAWS
Tezhost makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules, and regulations.
Dispute Resolution
Governing Law
The Terms of this agreement will be governed by and construed in accordance with the laws of the jurisdiction in which TezHost is located, i.e., Pakistan.
Dispute Resolution
Any disputes arising from or related to the Terms of this agreement will be resolved through binding arbitration. The arbitration will be conducted in accordance with the rules of the Pakistan Arbitration Association.
Limitation Of Liability
Tezhost, its officers, directors, employees, agents, and all third-party service providers shall not be held responsible for any damages, whether direct, indirect, incidental, punitive, or consequential, which may arise from the use of this site or services.
This includes but is not limited to:
- The accuracy, completeness or content of this site,
- The accuracy, completeness or content of any linked sites to this site,
- Personal injury or property damage,
- Third-party conduct of any kind,
- Unauthorized access to or use of Tezhost servers,
- Interruption or cessation of services,
- Transmission of viruses, bugs, or the like,
- User content or content that is defamatory, abusive, harmful, or otherwise objectionable,
- Any loss or damage incurred as a result of the use of this site or
Any legal action arising from the use of this site or services must be initiated within one year of the occurrence of the cause of action, otherwise it will be permanently barred. Additionally, Tezhost’s maximum aggregate liability shall not exceed $10,000.00 U.S. dollars.
This limitation of liability applies to the fullest extent permitted by law and shall remain in effect even after the termination or expiration of this agreement or the use of this site or services.
General Provisions
Entire Agreement
The Terms of this agreement constitute the entire agreement between TezHost and its customers and supersedes all prior agreements and understandings.
TezHost may assign its rights and obligations under this agreement to a third party. Customers may not assign their rights or obligations under this agreement without the prior written consent of TezHost.
Severability
If any provision of this agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.
The failure of TezHost to enforce any provision of this agreement will not be deemed a waiver of its right to enforce that provision in the future.
Amendments
TezHost may amend the Terms of this agreement at any time. Amendments will be posted on the TezHost website and will become effective immediately upon posting. Customers are responsible for reviewing the Terms of this agreement on a regular basis.
Contact Information
For any questions or concerns regarding the Terms of this agreement, customers may contact TezHost at the following:
Address: Office #109, First Floor, Grand Xcito, D Markaz, Islamabad, 44000
Email: [email protected]
Phone: +92 333 5410090
+923335410094
+44 1158 88 2993
Office:+92 518 312 631
By registering for and using TezHost’s services, customers acknowledge that they have read, understood, and agree to the terms of this agreement. TezHost reserves the right to modify the Terms of this agreement at any time, and customers are responsible for regularly reviewing the Terms for any changes. TezHost is committed to providing quality web hosting and domain registration services, and to working with its customers to resolve any issues that may arise.
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